What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Is this product guaranteed authentic?

Yes. This product is sold by Drop zone, an established seller of authentic branded products.

What condition is this product in?

This product is new and sold in its original packaging.

On Running

ON Cloudsurfer 2 Glacier Ivory Men Sneakers Grey 3MF10123205

Name: ON Cloudsurfer 2 Glacier Ivory Men Sneakers Grey 3MF10123205
SKU: 68c9ea6545ea9f014c59dfd2
Price: 154.89 EUR
Availability: InStock

Current price

From Price €154.89

‌

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Free delivery to the United States

5 November

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Brand & Trust Drop Zone has been selling authentic branded footwear online for over 10 years. We are committed to providing our customers with 100% original and genuine products. We solemnly promise: No fakes. Ever.

Product Condition State: New and in original packaging SKU: 3MF10123205 Release Date: 08/02/2025 Details: Glacier/Ivory Main Color: Grey

About Display Device Differences Due to variations in lighting, environment during shooting, and the brightness and color settings of each display/phone screen, there may be slight color differences between the product images and the actual item. We have made every effort to accurately represent the product's true color, but complete consistency cannot be guaranteed.

Disclaimer: Foot measurement parameters are indicated in the description. To select the correct shoe size, follow these recommendations: Measure the length of your foot (from the most protruding point of the heel to the tip of the longest toe); Choose the nearest larger size if your foot length falls between two sizes. A deviation of 0.5 cm on the larger side is normal due to the individual structure of each person's foot. It allows the footwear to adapt to individual characteristics and ensures comfortable wear. All our products are priced and sold in European Sizes (EU). The Russian sizes (RU) in the chart are for reference only; they are close but NOT identical. To ensure the correct fit, please order based on your usual EU size. Find your size in the chart below. If you do not know your size, use the How To Measure Foot Length prompts at the bottom of the size guide to help you find the right size. Please note the CM size displayed on shoe boxes and labels is different than Foot Length (cm).

eu: 40, us: 7, uk: 6.5 eu: 40.5, us: 7.5, uk: 7 eu: 41, us: 8, uk: 7.5 eu: 42, us: 8.5, uk: 8 eu: 42.5, us: 9, uk: 8.5 eu: 43, us: 9.5, uk: 9 eu: 44, us: 10, uk: 9.5 eu: 44.5, us: 10.5, uk: 10 eu: 45, us: 11, uk: 10.5 eu: 46, us: 11.5, uk: 11 eu: 47, us: 12, uk: 11.5 eu: 47.5, us: 12.5, uk: 12 eu: 48, us: 13, uk: 12.5 eu: 49, us: 14, uk: 13.5

Brand Name: On

Drop zone

3.9

30,000+

reviews

200,000+

purchases

Seller's info and responsibility

About brand authority

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Is this product guaranteed authentic?
Yes. This product is sold by Drop zone, an established seller of authentic branded products.
What condition is this product in?
This product is new and sold in its original packaging.