Krazing Po Microfiber Flock Winter Round Toe Size 33 Chelsea Boots Size 43 Zipper Fashion Low Heels Stretch Ankle Boots
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Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
I ordered these shoes in size 38, but they fit more like a 37. When I contacted customer service for a return, I was asked to provide an impossible photo showing the outer sole in a specific way that just couldn’t be done realistically. As a result, I’m now stuck with the pair and out of the money. It’s a shame, especially considering the poor return process. I also ordered another pair (different model) in the same size which fits perfectly, so I don’t understand why the sizing is so inconsistent between products or why the return process doesn’t work properly. Very disappointed!
This is NOT LEATHER, it is plastic and it has been verified by the expert I took them to. Beautiful design but the price does not correspond to the product's material, since it is not leather. It is a fraud. DO NOT BUY if you want leather boots. Also the bottom is very hard. There should be legal consequences for misleading the consumers about the true material of the boots. Ellie Tsatala, Greece
It is very big. 2 sizes. The size is not written on the shoes. I want to return or return the money . I am very dissatisfied. I request a refund This is a shoe that is 37. It doesn't even have Twensa printed on it and it's too big What should I do? How can you help me?
Even though the quality of the ankle boots is very good the leather is not the softest and the boots are narrow. I usually ware size 38 I bought 39 and it's still very tight.
The item does not fit the description and I want to return it. I am finding it impossible to return the item. The return process is impossible to navigate
Boots are damaged. Please send me free return label and Full refund
Excellent fit, very soft, very elegant
This is not leather
Krazing Po microfiber Flock Winter Round Toe Size 33 Chelsea Boots Size 43 Zipper Fashion Low Heels Stretch Ankle Boots — buy online with free worldwide shipping!
Available colours:
High-quality materials:
High-quality photos and real customers reviews.
Wide size range: 39, 41, 33, 35, 37, 38, 40, 42, 43, 34, 36
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Delivery across Europe, CIS, Israel, Australia
An international assortment
Refunds for eligible orders & 24/7 customer support
A discount on the first purchase for new customers