Year of The Horse Plush Keychain Cute Zodiac Animal Charm for Bag Purse Backpack Soft Stuffed Toy Lucky Gift for Friends Family
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Description
Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
I ordered 3 items. To be fair, I didn't trust they were real, they felt a bit fake, as if they were stone-ish? So, seeing as I bought 3 pairs, I just picked out the ugliest pair and decided to take a hammer to it. Figuring out if it was real or not the old fashioned way. It cracked and had a proper walnut inside so no complaints there, it surprised me that it was real but hey, maybe its just because the delivery company left them outside, didnt ring the bel nor said that it was delivered. (Obviously not this seller's fault, just explaining ;P ) But! I have bought walnut pairs from different sellers, mainly from etsy. The ones on Etsy are sometimes more expensive, but they are qualitively better than these. Then again, for starters or people who just want cheap walnuts these are absolutely fine for the price. If you want something qualitively better then you should look on Etsy. The delivery process on these walnuts however is a bit all over the place. I ordered them a while ago, it showed a sooner date that they would be delivered, but it can take a bit longer, I understand. The part that had me scratching my head however was that it was a bit strange in the tracking. Stay with me now. I may have the dates mixed up cuz im writing this so forgive me but its just the general idea. It was on like the 9th? It showed me an update in the app. Then on the 13th I got an email saying that there was an update in the app, which there wasnt. Then I looked again a few days later and the update of the 9th just disappeared in the app? That was just a bit strange but hey. Tldr, they got delivered, they're real, qualitively not amazing but totally fine for the price you pay. Good for beginners who wanna save money. Happy rolling!
I don't like it ,It's not what I thought I ordered you don't pay that much to get this kind of order,as far as I'm concerned you are dooping people & your company is not doing the right thing.I would return them yes I bought 2 but I would loose more money. I'M so disappointed.
I enjoy it, it's really good, it's completely annoying :) However, it came in pieces, so the packaging wasn't very good, so I had to snap the parts together. Also, the 3D printing of one half of the button part wasn't so smooth, otherwise it's good
When i order i dont pay for something similar. I pay for whats in the picture. Why did you choose for. Whan you did not have what . You are so cruel. But who ever does this might win. But his/her children will pay for this. Watch out!
Unfortunately it wasn't soft and cuddly at all. The material was rough and a bit uncomfortable. In the picture it looks like a real jellycat, but it's a fake. A bit of the fur comes off when touched.
Just be aware It's not that viral butter squishy anti stress. Does it look ike a picture? Visually yes. Is it original butter anti stress - not really, it feels more spongy and rubber-like.
I did not receive the correct product. I ordered DIY patchwork nativity scene but received 3D beaded nativity gnome DIY set as pictured. Would like the correct item I ordered to be sent.
we received our order but the content wasn't complete. The Full guide, embroidery threads and needle are missing please send the missing components. patrickvanleeuwen@telenet.be
Year of The Horse Plush Keychain Cute Zodiac Animal Charm for Bag Purse Backpack Soft Stuffed Toy Lucky Gift for Friends Family — buy online with free worldwide shipping!
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