What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

2025 Autumn/Winter Women's 100% Pure Cashmere High Neck Loose Knit Sweater

Name: 2025 Autumn/Winter Women's 100% Pure Cashmere High Neck Loose Knit Sweater
SKU: 6aa866cb6c8c1901dfa0ea3b
Price: 97.01 EUR
Availability: InStock

Current price

Price €97.01

‌

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5 October

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Description

Embrace elegance and warmth with this exquisite women's knit sweater, crafted entirely from pure cashmere. Designed for the autumn and winter seasons, this sweater features a chic turtle neck that adds a touch of sophistication to your ensemble. Its slim fit beautifully complements your silhouette, while the solid pattern ensures versatile styling options. With long sleeves and a thick texture, this sweater provides exceptional comfort and coziness. Perfect for layering or wearing on its own, it is an essential piece for any stylish wardrobe. Combination: Single Clothes Length: Regular size (50cm<length≤65cm) Collar: High collar Sleeve Length: Long sleeve Popular Elements: Solid Color Technology: High temperature setting Sleeve Type: Regular sleeves Hair Type: Cashmere Gross Content: 95%~100% Softness: soft Applicable Gender: female Fabric Name: Cashmere Manufacture country: China Instructions included: No

size: S, Bust: 85cm, Length: 57cm, Sleeve: 54cm, Shoulder: 34cm, Weight: 85-100kg. size: M, Bust: 90cm, Length: 58cm, Sleeve: 55cm, Shoulder: 35cm, Weight: 100-115kg. size: L, Bust: 95cm, Length: 59cm, Sleeve: 56cm, Shoulder: 36cm, Weight: 115-125kg. size: XL, Bust: 100cm, Length: 60cm, Sleeve: 57cm, Shoulder: 37cm, Weight: 125-135kg. size: XXL, Bust: 105cm, Length: 61cm, Sleeve: 58cm, Shoulder: 38cm, Weight: 135-150kg.

sleeveLength: long materialForFur: cashmere

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.