What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

New Retro Striped Round Neck Sweater - Soft, Stylish Knitwear for Autumn/Winter

Name: New Retro Striped Round Neck Sweater - Soft, Stylish Knitwear for Autumn/Winter
SKU: 6aa867e96c8c1901dfa0fd0f
Price: 10.96 EUR
Availability: InStock

Current price

Price €10.96

‌

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Free delivery to the United States

26 October

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No-delivery refund

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Description

Embrace comfort and style this autumn and winter with this soft and elegant sweater. Crafted from luxurious alpaca material, it promises warmth and coziness in chilly weather. Featuring a chic striped pattern and a relaxed, loose fit, this sweater ensures both fashion and comfort. The round neckline and long sleeves complement its casual yet sophisticated look, making it a versatile addition to your cold-weather wardrobe. Fabric Name: Alpaca Main Fabric Composition: Alpaca Thickness: Medium Version: Loose Clothes Length: Regular Size (50cm<length≤65cm) Collar: Crew Neck Sleeve Length: Long Sleeve Sleeve Type: Raglan Sleeves Popular Elements: Contrasting Colors Technology: Collage/Mosaic Main Fabric Content: 30% (inclusive) -50% (exclusive) Softness: Moderate Applicable Gender: Female Manufacture country: China Instructions included: No

materialForFur: alpaca materialForFur: alpaca sleeveLength: long

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4.3

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.