What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

100% Cashmere Women's High Neck Solid Color Loose Fit Sweater for Autumn/Winter

Name: 100% Cashmere Women's High Neck Solid Color Loose Fit Sweater for Autumn/Winter
SKU: 6aa8a00e6c8c1901dfa57b27
Price: 68.98 EUR
Availability: InStock

Current price

Price €68.98

‌

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14 October

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Description

Experience unparalleled comfort and elegance with this women's high neck sweater, crafted entirely from luxurious cashmere. Designed for the cooler seasons of autumn and winter, it features a sophisticated turtleneck and long sleeves to keep you warm and stylish. The solid color and loose fit create a timeless silhouette, making it a versatile addition to any wardrobe. Indulge in the softness and warmth of this exquisite piece, perfect for both casual outings and cozy indoor days. Hair type: Cashmere Material composition: Cashmere:100% Fabric name: Cashmere Gross content: 95%~100% Technology: knitting Softness: soft Manufacture country: China Instructions included: No

size: S, Bust: 86cm, Length: 56cm, Sleeve: 55cm, Shoulder: 35cm. size: M, Bust: 90cm, Length: 57cm, Sleeve: 56cm, Shoulder: 36cm. size: L, Bust: 95cm, Length: 58cm, Sleeve: 57cm, Shoulder: 37cm. size: XL, Bust: 100cm, Length: 60cm, Sleeve: 58cm, Shoulder: 39cm. size: XXL, Bust: 105cm, Length: 61cm, Sleeve: 59cm, Shoulder: 40cm.

sleeveLength: long materialForFur: cashmere:100%

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.