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What if my order doesn't arrive or the product isn't as expected?

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KATO

KATO N Gauge Starter Set E7 Series Hokuriku Shinkansen "Kagayaki" 10-006 Model Train Introductory Se

Name: KATO N Gauge Starter Set E7 Series Hokuriku Shinkansen "Kagayaki" 10-006 Model Train Introductory Se
SKU: 6adccfed0a69c10128edc19a
Price: 235.46 EUR
Availability: InStock

Current price

Price €235.46

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Free delivery to the United States

29 October

Delivered from Japan

Secure checkout & data protection

No-delivery refund

Quality guarantee

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Description

This is the KATO N-gauge Starter Set for the E7 series Hokuriku Shinkansen "Kagayaki." The train cars are the same as those in the [10-1980] E7 series Hokuriku Shinkansen "Kagayaki" Basic Set. The set features the user-friendly and high-output (1.2A) "Power Pack Standard SX" and a "Starter-exclusive AC adapter." The included power pack features a black design. The Unitrack layout is equivalent to the M1 set, providing a complete endless loop. You can expand your track layout in various ways by adding sets from the Unitrack "V Track Set Series"!

Material: Plastic Color: Multicolor Scale: 1/150 Style: Starter Set E7 Series Hokuriku Shinkansen "Kagayaki"

SAKURA Market

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.