What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's Retro High-Neck Half-Zip Knit Sweater - Thick, Cozy Autumn/Winter Style

Name: Women's Retro High-Neck Half-Zip Knit Sweater - Thick, Cozy Autumn/Winter Style
SKU: 6ae7a2d94de4e201e812bf37
Price: 17.26 EUR
Availability: InStock

Current price

Price €17.26

‌

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Free delivery to the United States

6 November

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No-delivery refund

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Description

Experience warmth and style with this thick, cozy autumn/winter sweater. Crafted from high-quality polyester material with a knitted fabric finish, it offers exceptional comfort and durability. The solid pattern and classic high-neck design add an elegant touch, while the half-zip feature provides versatility in styling. Designed with a loose fit and long sleeves, this sweater is perfect for layering and ensures a relaxed, comfortable wear throughout the chilly seasons. Fabric Name: Knitted fabrics Main Fabric Composition: Polyester (polyester fiber) Main Fabric Content: 95% and above Sleeve Type: Regular sleeves Sleeve Length: Long sleeve Clothes Length: Regular size (50cm<length≤65cm) Bust: 112 Softness: Moderate Washing Method: Conventional Material Composition: Polyester Fiber: 100% Manufacture country: China Instructions included: No

size: Average, Bust: 112cm, Length: 61cm, Sleeve: 49cm, Shoulder: 61cm.

materialForFur: knitted fabrics sleeveLength: long

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.