12Pcs Christmas Tree Decor Velvet Bows, Xmas Wreath Hanging Bow Ornaments, Gift Wrapping Bow for Holiday Party Home Decor
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Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
I just bought this water bottle and this is one of my favorite! At first I didn't know how to put it together but it's really simple. I love it! (๑¯◡¯๑)
The product is very poor and doesn't work (I inserted new batteries); the material is low-quality (paper), and a screw is missing.
Fake version. Does not have tough outer coating, very sticky, bouncy not squishy so rebounds to shape immediately.
Not genuine product. Air bubbles inside. Tags and strings on outer layer - not properly finished.
ABSOLUTELLY PERFECT! I RECOMMEND IT TO ANYONE WITH NECK PROBLEMS OR HEADACKES!
Really great product and fairly heavy. Would buy it again if I needed one.
The delivery was very late and it’s already Brocken 👎👎👎👎
I got scammed .they sent the ropes not the toy
12Pcs Christmas Tree Decor Velvet Bows, Xmas Wreath Hanging Bow Ornaments, Gift Wrapping Bow for Holiday Party Home Decor — buy online with free worldwide shipping!
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Delivery across Europe, CIS, Israel, Australia
An international assortment
Refunds for eligible orders & 24/7 customer support
A discount on the first purchase for new customers