What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Cute Cats Family Welcome Mat with Paw Prints, 2D Flat Printing Entryway Rug, Non-Slip Washable Floor Mat for Cat Lovers

Name: Cute Cats Family Welcome Mat with Paw Prints, 2D Flat Printing Entryway Rug, Non-Slip Washable Floor Mat for Cat Lovers
SKU: 6aeea033dbe3ff01ecfc57dd
Price: 38.27 EUR
Availability: InStock

Current price

From Price €38.27

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Free delivery to the United States

12 November

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Filling : none Craft of Weaving : Tatting Carpet Sales : Finished Carpet (piece) Application : Living room Application : living Pattern Type : PLANT Style : Modern Style Use : Outdoor Feature : Anti-Slip Technics : Machine Made Material : 100% Polyester Origin : Mainland China Welcome To My Store

Product: kitchen rug Material: 100% Polyester Feature:Non slip,Washable Recommended Usage:kitchen,Hallway ,bathroom,Entryway Size: 40X60CM(15.74X23.62inch） 50X80CM(19.68X31.49inch）

Note: Due to different measurement methods and fabric characteristics, there may be errors in the size, the normal range is about 1-2cm; Due to different monitors, shooting techniques, and personal definitions of color, there may be slight color differences. Thank you for your understanding QA： Buyer questions:

1. Question: What material? A: Dear customer, our products are made of 100% Polyester

2. Q: What if the received package is damaged or part of the goods is lost? A: You can contact us and we will reship the goods for you or give you a refund and do our best to satisfy you

3. Q: What is the washing method of this product? A: Machine wash and hand wash (hand wash recommended)

1. About chromatic aberration

Product photos are taken by professional photographers and adjusted later to be as consistent as possible with the actual product. However, due to lighting, display deviation and personal understanding of color, there may be a certain color difference between the real object and the real object. Not a product quality issue. Please refer to the actual product.

2. About the crease

Some countries have restrictions on the size of packages. Some rug sizes may need to be shipped folded and will crease when opened. After unboxing, wait for the rug to recover. Creases will disappear over time and can also be resolved by ironing.

Vacuum Packaging & Temporary Creases

To ensure safe transit and optimize shipping costs, our rugs are folded and vacuum-compressed. Due to the long international transit time (10+ days), it is normal for the rug to have creases or fold marks upon arrival, especially for larger sizes.

Please note: These creases are a result of the packaging process and are NOT a quality defect. They do not affect the rug's functionality, durability, or safety.

The creases will naturally flatten and fade over time with regular use and foot traffic. For a quicker recovery, you may reverse-roll the rug or place heavy objects (like furniture or books) on the creased areas for a few days.Creases will disappear over time and can also be resolved by ironing.

Hope you can understand.

3.About size

Carpet it is from small to large, please refer to the size selection before buying, rather than just referring to the picture. Please do not use "small size" as a reason to give business reviews when purchasing small sizes, thank you for understanding!

4.The pattern will stretch or shorten depending on the size of the rug.

5.Due to different processes, the root of the material can not be dyed

PTTUU

Seller's info and responsibility

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.